Frequently Asked Questions
Everything you need to know about your West Slope experience.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental US.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic orders via our online portal.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you offer international shipping?
Yes, West Slope ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.